We know sometimes life gets in the way but did you know that 'No-Show's' are one of the biggest reasons small businesses fail?


By booking an appointment with us you are agreeing to our cancelation and no show policy.

If you are unable to keep a scheduled appointment please give us 24 hours advance notice to ensure that you won't be charged for your appointment. If less than 24 hours notice is given or you dont show up you will be expected to pay a fee of £25 per hour missed.

Showing up over 20 minutes late for your appointment is classed as a 'No-Show'


We're so sorry we have to do this, its simply because our hairdressers are on commission and can go from being able to have lovely holidays to not being able to pay their bills because of no shows! It also means our loyal clients who are on our waiting list are loosing out too.




Our Policy